Case Management

Manage alarms, tasks and issues

If you need a tool to manage tasks, alarms and other types of notifications then Alerter can be what you are looking for.

Alerter will easily fit into your business processes:

accepts documents from the scanner
send the task to be performed and notify him/her about it
shows the details of the invoice and allows you to accept it
allows you to send the report to the boss to accept it

Alerter means quick implementation, a wide range of configurations and ease of use. We will be happy to organize a demo and show you how easy it is to deploy Alerter in your company.

Functionalities

Configurable types of requests and data
Any extended workflow with its own actions and conditions
Extended system of rights
Modern user interface (browser)
Full history of changes in submissions
Tagging cases
Easy document generation
Rich API

Process support

Support for alerts generated by security systems
Management of tasks in working groups
Handling court cases
Automation of document flow, including incoming correspondence
Invoice and order reconciliation process
Complaint handling
Recruitment processes in HR
Knowledge base

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Małgorzata Mierzwa-Trybuła

For over 6 years I have been providing comprehensive sales of IT solutions in the field of software development, cost reduction, quality improvement and system performance for customers in the SMB sector, the financial industry, as well as international customers. At Inetum, I deliver compliance solutions based on the kdPrevent platform. I support clients in effective detection of financial fraud, anti-money laundering and compliance with regulatory requirements, such as IV AML Directive, sanction letters, international regulations. In my work I value long-term partner relationships.

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