In building our support services portfolio, we focus not only on services currently in the service phase (Current Services), but also benefit from the experience gained while supporting systems in the past (Withdrawn Services).
Service Desk IT
Care for any IT systems
Services
- Remote support
- On-site expert support
- Operation of I and II line support
- Dedicated web, telephone and e-mail helpdesk
- Dedicated Wiki and FAQs
- KPI reporting service
- Availability schedule tailored to customer requirements
- Clear and scalable cost estimate of the service
ASK AN EXPERT
Roma Astemberg
I have almost 5 years of sales experience. I connect global managers of organizations with engineering teams that provide expert knowledge in the field of software development. On a daily basis, I look after clients from the AgriTech industry. I support clients mainly from Germany and Switzerland.