Case Management / Document Management System

Manage alarms, tasks and issues

If you need a tool to manage tasks, alarms and other types of notifications then Alerter can be what you are looking for. Alerter will easily fit into your business processes:

accepts documents from the scanner including their recognition
sends the task to be performed and notify him/her about it
shows the details of the invoice and allows you to accept it
allows you to send the report to the boss to accept it
enables contact and exchange of documents with dealer networks, suppliers, customers

Alerter means quick implementation, a wide range of configurations and ease of use.

Functionalities

Configurable types of requests and data
Any extended workflow with its own actions and conditions
Extended system of rights
Modern interface of an user (browser)
Full history of changes in applications
Tagging cases
Easy document generation
Rich API

Tools

Support for alerts generated by security systems
Management of tasks in working groups
Automation of document flow, including incoming correspondence
Invoice and order settlement process
Complaint handling
Recruitment processes in HR
Knowledge base

ASK AN EXPERT

Gabriela Stocka

I have been working in the IT industry for over 15 years. I am responsible for sales development and cooperation with new and existing customers from the Enterprise sector in the area of software development, ERP systems, Business Intelligence and Document Management System (DMS).

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