Service levels aligned to the needs of Delachaux, good market practices (quality of service, costs, relationships) and commitments (contracts, SLA)
CASE STUDY
Win Results
Operation of the Azure platform in two parts
Build: Implementation of technological build
Backup, Monitoring, Patch Management
Operations: Service Range 8h/18h – 5d/7d
In addition to the MCO, we give the customer a possibility of intervention on demand from a catalogue of UO and validation of an estimate based on this catalogue.
Client
Delachaux Group provides produces and distributes transportation equipment.
Industry
Transportation Equipment
Cooperation model
Service
Competency
IT Infrastructure
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