- Establish a supervision of the services
- Perform MCO of the Azure platform
- Automating Patch Management
- Service levels aligned to the needs of Delachaux, good market practices (quality of service, costs, relationships) and commitments (contracts, SLA)
CASE STUDY
Win Results
- Operation of the Azure platform in two parts
- Build: Implementation of technological build
- Backup, Monitoring, Patch Management
- Operations: Service Range 8h/18h – 5d/7d
- In addition to the MCO, we give the customer a possibility of intervention on demand from a catalogue of UO and validation of an estimate based on this catalogue.
Client
Delachaux Group provides produces and distributes transportation equipment.
Industry
- Transportation Equipment
Cooperation model
- Service
Competency
- IT Infrastructure